Overall rating: 4.3421054 / 5 from 266 reviews.
The Classic Backpack is praised for its versatile design, perfect size, and good quality. Its color and overall look are also highlighted, though some find the zippers slightly difficult to use.
Review topics: ["size","color","looks","problem","material","quality","style","shipping","pockets","design","value","backpack","zipper","straps","customer service","bag","padding","construction","fit","price","condition","lining","space","daughter","holds","pack","storage","work","herschel","handle"].
"The strap on this backpack broke within two weeks of use. This backpack was used by my elementary school grandson and I ordered this directly from the company. I have been working for a month on a resolution to get either a refund or a replacement. Herschel Customer Service stated the the breakage (via a photo) appeared to be normal wear and tear. If Herschel products only last two weeks for normal wear and tear, Herschel should be ashamed."
"Herschel backpacks used to be quality products by I've noticed, little by little, corners are being cut & features being removed (e. g. , between my last one & this one, the key clip inside the small pocket & the second exterior water bottle pocket have been removed). Now is the time for another upstart backpack company to put out a product on par with the quality of Herschel backpacks from yesteryear & dethrone them."
"Nice size and material. My kid loves it."
"Herschel used to make quality backpacks. The distinctive red-striped lining. High quality material. This one feels like it is cheap vinyl and could rip at any moment. Though I was going to be a customer for life because of their warranty. Definitely not. What a piece of junk."
"I paid extra for fast delivery but you took more than normal delivery. It is wastage of money."
"I absolutely love this Herschel backpack! The design is stylish, simple, and perfect for everyday use. It’s well-made, comfortable to carry, and has plenty of space for everything I need. The quality feels great, and I really like the classic look. Definitely a great backpack and worth the money!"
"Jose has been very helpful. Shipping was quick - made it in time for first day of school! I have a happy girl. Love the colour and the material of the bag! Hope it last the school year unlike the other backpacks she had."
"A great size for my travelling needs."
"I was supposed to receive the backpack between 8/10 to 8/14. . it is 8/16 and I still haven’t received my purchase. I was sent the review email BEFORE even receiving my merchandise. When I contacted them, I was told there was a delay in shipping because they were backed up. I paid for shipping and they can’t even abide by heir own contract. It is false advertisement."
"I first bought a Herschel lunchbox at TJ Maxx a few years ago and loved the quality, size and prints and ever since then I've been ordering straight from the site each year for my kids' back to school needs. These backpacks and lunch boxes hold up well in the washer and are perfect size for everything they need as well as a simple design."
