Overall rating: 4.43 / 5 from 100 reviews.
The City Backpack is praised for its sleek style, chic design, and perfect size for various needs. Customers appreciate its organization pockets, though some find the straps annoying.
Review topics: ["size","fit","straps","bag","weight","color","material","backpack","pockets","quality","looks","buckle","style","system"].
"I recently contacted Herschel and their customer service representatives were so nice and helpful and with any questions I had they were answered quickly and the whole process was smooth. The new bag is beautiful and I cannot wait to use it!"
"Great little bag for work, fits in laptop, water bottle, umbrella and all the usual work stuff. Loads of room. Had similar bag last year but the strap broke so they replaced under warranty."
"I bought this bookbag in 2025 and I still have it and it's amazing! It fits all my things and the design is simple but cute. 100% recommend❤"
"Perfect size to carry my everyday stuff. Comfortable and with a superb buil quality"
"I've had one of these backpacks for the past two years and it held everything. I was so disappointed when the magnet for the closure suddenly fell off. I was able to get a replacement with the lifetime warranty, but not the same wine color since it was a limited color when I purchased it two years ago. I'm still happy with my replacement."
"5 STARS for quickness of delivery. I'm getting a lot of compliments on the bag. I WILL BE GETTING ANOTHER ONE."
"Fits my laptop, laptop extension, and all my other work-related items. Fits well on me at 5'3". Love all the pocket space."
"Der Return bei Herschell muss selber gezahlt werden!"
"The bag is nice but slides off my shoulder when I am wearing a coat would like to exchange it"
"Very simple but cool"
